1. Scope and related notices
This policy applies to the coldsolve.com website, demo-request form and website communications operated by Storade Yazılım Araştırma ve Geliştirme Limited Şirketi.
The Privacy Notice provides the disclosure required under Türkiye’s KVKK, while the Cookie Policy explains browser-storage choices. This policy complements those documents.
2. Information collected
- Name, business contact, company, role, location and enquiry details supplied through demo or contact forms.
- Correspondence and business requirements you share by email or in direct conversations.
- Limited connection, error and security records required to operate the website safely.
- Language, cookie and local-storage choices.
3. How we use information
- Respond to demo and contact requests and prepare the relevant specialists and product workflow.
- Operate the website securely, accessibly and reliably and prevent misuse.
- Meet statutory recordkeeping and disclosure duties.
- Run analytics or marketing technology only where you have made the relevant choice.
5. Retention and security
Information is retained only for the relevant purpose and applicable legal duties, after which it is deleted, destroyed or anonymised.
Access control, logging, communications and system-security measures are applied in proportion to risk. Because no internet transmission method offers absolute security, these measures are reviewed regularly.
6. Your choices, rights and contact
You can change storage choices from the Cookie Policy and exercise personal-data rights using the methods in the Privacy Notice. Contact us at [email protected] with privacy questions.